While Trail Appliances existing layout generally worked for the requirements of the Trail team, Hatch provided some floor plan adjustments to create optimal efficiency for staff and customers alike. Relocating some of the sales team members to the upper mezzanine where they were removed from the daily walk in traffic helped create a focused space for them and allowed for more space for the dedicated to customer service sales team on the main level.

Integrating Trail brand standards that are successful throughout their multiple other locations, along with some specific functions to the footprint of this store created a well thought out and efficient plan to display Trail’s wide array of appliance options. Important clearances were maintained for customers to test out all products and move easily throughout the showroom in an intentional fashion.